When our carrier delivers your parcel at the store, you receive an email with all the details. You can also track the delivery by clicking on the tracking link that can be found in your order shipping email.
Articles in this section
- My order is still in preparation, what does it mean?
- How can I change my delivery address?
- How can I track the delivery of my order?
- Can my delivery address be different from my billing address?
- What should I do if I am not present for the delivery of my order?
- Part of my order is missing, is this normal?
- I still haven’t received my order. What should I do?
- What should I do if I have a problem with deliver of my order?
- Can someone else collect my parcel from a store?
- I didn’t receive notification that my parcel had arrived at the store. Why?
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