You have 45 days to return all or part of your order (except gift cards).
Our return procedure is available on our "Help & Contact" customer service page.
If you are loyal customer, the return shipping costs are free (excluding orders that have been placed as a guest).
Please note that returns are not prepaid for non-loyal customers.
We do not offer exchanges. Please return your new item(s) in their original packaging for a refund and reorder on our site.
We will only accept returns of products that have not been used, worn, washed or damaged and are in the same condition in which they were received and in their original packaging.