In order to give you the best possible delivery times, your order is dealt with immediately by our logistics services, therefore, we are unable to change or cancel a confirmed order. However, you are able to refuse delivery of your order and return the unwanted articles within 30 days after receipt for a refund.
Articles in this section
- How do I place an order?
- How can I change the contents of my cart?
- Has my order been placed?
- I haven’t received a confirmation email for my order
- How do I change or cancel my order?
- How do I use a promo code?
- Why doesn’t my promo code work?
- How do I get free shipping?
- Can I order over the phone?
- Why is the status of my order ‘cancelled’?