If the shopkeeper advises you that your parcel has not been delivered to the pick up point, even though you have received a delivery notification and you are within the 7 days collection period, please contact our Customer Service via our contact form or by telephone on:
- Luxembourg : +352 2786 23 18
- Portugal : +351 308 806 473
- Finland : +358 2 480 90162
- Denmark : +45 78 75 52 66
- Ireland : +353 1 223 8964
- United Kingdom : +44 808 168 3869
From Monday to Thursday: 9:00 am - 12:30 pm CET / 1:30 pm - 6:00 pm CET
Friday: 9:00am - 12:30pm / 2:00pm - 4:15pm GMT
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