Articles in this section

• Can I exchange an item?
• Can I return my order from the pick up point it was delivered to?
• How do I return one or more articles?
• Is the postage free on returned items?
• Are the shipping costs attached to my order refunded if I return it?
• Can I return items from different orders in the same parcel?
• Do I get longer to return my order during the Christmas period?
• How long do I have to return my order?
• I’m not happy with the item I ordered, can I exchange it in one of your shops?
• The size or color of the item I have received doesn’t match the item I ordered, what should I do?