My loyalty points weren’t doubled after I made a purchase on Thursday, who should I contact? Alan Billi Updated October 24, 2018 15:56 Follow This offer is valid only in physical shops. Please go back to the shop to see what went wrong. Related articles How do I view my loyalty points? My order was partially or completely cancelled and I used a loyalty cheque to pay for my purchases online. How are Boardriders Club cheques issued? How will my order be refunded if I used a loyalty cheque to pay for it? How are Boardriders Club loyalty program offers issued? Comments 0 comments Article is closed for comments.