Points awarded on your purchases will appear on your loyalty account within 48 hours, as long as you used your loyalty account number when making payment in a physical shop or online. If this isn’t the case, please contact your Boardriders Club customer service via the Contact page.
Articles in this section
- Do all my purchases count towards my loyalty points?
- How do I reach the next level?
- I have two loyalty accounts, can I group them together?
- I received an email to let me know that I have reached Gold level and I still haven’t received my loyalty card at my home address.
- I should have reached the next level but this hasn’t happened, who should I contact?
- My purchase doesn’t appear on my points balance, what should I do?
- Where can I find my loyalty account number?