When you receive your parcel, if you are not completely satisfied with your order, you can partially or totally return it within the 30 days after receipt.
Articles in this section
- Can I exchange an item?
- Can I return my order from the pick up point it was delivered to?
- How do I return one or more articles?
- Is the postage free on returned items?
- Are the shipping costs attached to my order refunded if I return it?
- Can I return items from different orders in the same parcel?
- How long do I have to return my order?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- The size or color of the item I have received doesn’t match the item I ordered, what should I do?
- What should I do if I have received a damaged or defective product?