If you receive a damaged or defective product, please contact our Customer Service. If the defect is proven by our quality service, return costs will be covered and you will receive a credit for the amount of the item.
Articles in this section
- Can I exchange an item?
- Can I return my order from the pick up point it was delivered to?
- How do I return one or more articles?
- Is the postage free on returned items?
- Are the shipping costs attached to my order refunded if I return it?
- Can I return items form different orders in the same parcel?
- Do I get longer to return my order during the Christmas period?
- How long do I have to return my order?
- I bought a defective item in a Boardriders/multi brand shop, can I return it?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?