The processing time is about 10 days from receipt of your return, but we do everything possible for you to be refunded promptly. During sales and promotional periods, the processing time may be slightly longer.
Articles in this section
- Are the shipping costs attached to my order refunded if I return it?
- Can I exchange an item?
- Can I return items form different orders in the same parcel?
- Can I return my order from the pick up point it was delivered to?
- Do I get longer to return my order during the Christmas period?
- How do I return one or more articles?
- How long do I have to return my order?
- I bought a defective item in a Boardriders/multi brand shop, can I return it?
- Is the postage free on returned items?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?