Your return cannot be made through the pick up point that your order was delivered to. The goods must be returned by post (carrier of your choice). For more details, please refer to the "Return" part on our website.
Articles in this section
- Can I exchange an item?
- Can I return my order from the pick up point it was delivered to?
- How do I return one or more articles?
- Is the postage free on returned items?
- Are the shipping costs attached to my order refunded if I return it?
- Can I return items from different orders in the same parcel?
- How long do I have to return my order?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- The size or color of the item I have received doesn’t match the item I ordered, what should I do?
- What should I do if I have received a damaged or defective product?