Delivery
Shipping methods & delivery countries
- Can I have my parcel delivered to a pick up point?
- Which countries do you deliver to?
- What are the different shipping methods available?
- Do you deliver to the Channel Islands and the Isle of Man?
- What is the pick-up point delivery?
- How much does shipping cost?
Delivery times & shipping costs
Delivery follow-up
- The parcel tracking shows that my order has been returned to sender. What now happens to my order?
- The parcel tracking shows that my order has been returned to sender. Can my order be delivered again?
- My parcel has been damaged, what should I do?
- What should I do if the contents of my parcel have been damaged?
- How do I know that my parcel is available at the pick up point?
- My parcel was delivered to the pick up point and then returned to sender, how can I retrieve it?