Once we receive your email, we will reach out to you with the next steps to get your claim processed via email. Warranty claim shipments sent in without prior approval will be returned to sender.
Please allow up to 7-10 business days for your claim to be received and processed. If you have not received an update on your warranty claim, please contact our Customer Service via our contact form or by telephone us on:
+45 78 75 52 66
Our opening hours are as follows (excluding weekends and French bank holidays):
Monday to Thursday : 9:00am - 12:30pm / 1:30pm - 5:30 pm CET
Friday : 9:00am - 12:30pm / 1:30 pm - 3:45 pm CET
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