Returns, Repairs and Warranty

Online returns

• Return Policy
• How do I return as a member of our loyalty program?
• How do I return items ordered as guest?
• I am having issues generating my return label, what should I do?
• I've paid with Clearpay, how do returns work?
• When will I get my refund?

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Repairs and Warranty

• Warranty Policy
• How do I submit a warranty claim?
• How do I check the status of my warranty claim?
• What should I do if I have received a damaged or defective product?
• I bought a defective item in a Boardriders/multi brand shop, can I return it?